This article covers how to add a note to an order that is already on the bar or kitchen screen.
If you want to add a note to a new order see Adding a note to an order (EPOS screen).
Note: If you add a note to an order it will be applied to the entire order. This means it will not be linked to any item and will display on both the food and drinks ticket relating to the order (if applicable). If instead you want to add a note to a specific item see Adding a note to an item.
To add a note to an order on the bar or kitchen screen, first press on the expand icon on the bottom right of the ticket.
Then press the dots to the right of the ticket in the expanded view.
This will bring up a list of options, press ‘Add Note’ at the bottom of the list.
You will be presented with a box where you can type in a note. Click into the long note box to start typing.
When you’ve finished typing, press on the Keyboard key in the bottom corner of the on screen keyboard and then press ‘ADD NOTE’.
You will now see the note on the order.