Adding a booking form to your website

You can add a booking form to your website to receive booking requests through. To do this go to Bookings > Booking widget setup from the left hand navigation on TabHub or select bookings from the set up module.

At the top of the set up module, you will see a widget that you or your web developer can add to your website.

Alternatively you can link directly to your booking form URL from your website or social media accounts. Your booking URL also provides an easy way to place a test booking so you can see how these appear in TabHub when customers make booking requests.

Form Details

Below the widget you will see the form details set up, where you specify the title of the form, an introduction, and the label for the submit button.

You can add link in the form introduction if you need link out to your privacy policy. It's a good idea to do so alongside a statement that you may contact the customer in order to facilitate their booking.

To do this press the link icon above the text field, paste your privacy policy url in the URL field, then press the tab key and type the text you want to display e.g. privacy policy in the link title field.

Booking times & availability

Next you need to enter the times that you are accepting bookings for.

Booking times - add a row with a start and end time for each day you are open and taking bookings for

Availability start date - Optionally specify a date at which you are starting to accept bookings

Booking interval (mins) - the time interval between between each booking slot the customer can select

Enable real-time availability checking - Enable this if you would like to prevent customers from making booking requests if you do not have any availability. The booking form will only display time slots for which you have suitable available tables.

Please note you need to have max covers set on your tables in order for the availability check to be able to determine your correct availability.

Configuration

Next you can select from a number of configuration options.

Enable covers selection - Allows the user to select how many covers in between the min and max you specify

Enable duration selection - Allows the user to select the duration of their booking in between the min and max you specify

If you turn off the duration selection, you will be prompted to enter a default duration for all bookings.

When you have finished adding the details press the save button.

Marketing Preferences

Finally you can add a tick box for guests to agree to receive marketing from you, along with some text to let them know what you would like to send them.

Note, the marketing checkbox will not determine whether customers receive confirmation, reminder or follow emails so you should not rely on explicit marketing consent to send these. It's a good idea to inform the customer (separately to the marketing checkbox text) that you can contact them in order to facilitate their booking.

Once the widget is live on your website you will be able to receive booking requests directly in TabHub. See Receiving and managing booking requests.