This article covers simple processing of kitchen tickets for venues that don't use courses. If you do use courses see Processing kitchen orders with courses
When a food order is queued a number will appear next to the "Kitchen Orders" button.
Pressing on "Kitchen orders" will take you to the "Kitchen Orders" view where you can see the order.
Note if you use a kitchen iPad this is likely to be on the kitchen view already.
To prevent anyone else from preparing the same order you can acknowledge the order by pressing on the work "Acknowledged" at the top of the ticket.
Once you have prepared the order press "Ready". This will send a message to the other EPOS iPads so the bar staff can see that a food order is ready to taken to the table.
Once waiting staff have collected the food order, press "collected".
Once an order has been marked as collected it will disappear from the view.